No.

One of the things that motivated us to create the “Get Online” package was the number of businesses promising a website for a low amount, and then hitting the customer with many “add-ons” for items which should be included in the website, greatly pushing up the final cost. This really gets our goat.

Our “Get Online” package includes everything a proper website for a business should have, including domain name (i.e. website address), website creation and hosting, and business email (i.e. an email using your website address).

If you are looking at other website developers ensure there are no hidden costs by reading the common issues listed in the “what should I ensure is included for a good business website package” section.

Domain name: A domain name (the ‘www’ address) is typically a separate cost to web hosting (where the files for your website will reside on the Internet). Domain name management is handled through a domain name administration interface. A good website package should include the cost of the domain name as well as linking it to your website.

Your business may already have a domain name and in that case you don’t have to get a new one. However, to link your website’s domain name to your website requires entering the domain name administration interface and creating new DNS records. Accessing and changing your DNS records should be free, but unfortunately some businesses charge you for this. If you already have a domain name and your administrator charges to make changes, then we'll let you know that this is the case and how much extra it will cost. WTF-Websites' domain name administrator doesn't charge for this function, so if you get your domain name through us there will not be any additional fee.

Business Email: We define a business email as one that is tied to your website address (domain name). So, for example if your business website address is www.your-website.co.nz then the email would be you@your-website.co.nz. Our Get Online package includes setting up two personalised email addresses, as well as assisting you to get it working on your computer or phone. If you need more email addresses we'll look at what is required and let you know if there will be any extra cost. 

Setting up personalised business email is something we do via the domain name administration. If your business already has a domain name then we'll enter your domain name administration interface and creating new DNS records. As already mentioned above, accessing and changing your DNS records should be free, but unfortunately some businesses charge you for this. If you already have a domain name and your administrator charges to make changes, then we'll let you know that this is the case and how much extra it will cost. WTF-Websites' domain name administrator doesn't charge for this function, so if you get your domain name through us there will not be any additional fee for creating your personalised email addresses.  

Web Hosting: Your website files need a place to reside on the Internet (i.e. hosting) so that they are available for anyone, anytime to view your website. A wide variety of hosting options exist, from free to hundreds of dollars per year, depending on the resources needed. For most businesses a lot of resources aren’t required. Web hosting is usually paid monthly (or given a discount if paid a year in advance). Some web hosting providers give you a free month, or free six months, in order to tie you into business with them and make back that money by ramping up prices thereafter. We've seen some website businesses charge more than a hundred dollars per month for hosting as well as including a measly 15 or 30 minutes for making any website amendments you require. They tie you into a minimum 2 year contract which auto renews. 

WTF-Websites provide high-quality no-cost hosting with our “Get Online” package. Your website will be secure, blazing-fast, and always up-to-date. We have decoupled editing fees and are fully transparent on what it will cost to make changes to your website after it is running so you have full control on whether you choose to make those edits in-house, with us, or even with someone else.

An SSL certificate encrypts data between your browser and the website it is visiting, keeping what you do private. It is indicated by a padlock symbol next to the website address in your browser. Even if there is nothing you consider confidential on your website, we still advise that you have an SSL Certificate. This is because if your website doesn’t have it then when someone tries to visit your website they will first get a warning message pop-up saying “your connection to this site is not secure” and asking if you want to proceed. Of course this scares people away, including potential customers! So yes, we recommend you have an SSL Certificate.

SSL Certificates come in a variety of forms, both paid and free. The people trying to sell you the paid SSL Certificate (for $100++ per year) will likely say that the free one is not suitable for a business. This is simply not true. If you need advice on what SSL Certificates are free, please call us or send an email. We are happy to discuss this with you for free.

Hosting in our “Get Online” package includes the SSL Certificate.

If you already have a domain name then we'll work with you to connect it to your website. This involves accessing your domain name control panel and making changes to your DNS records. As we noted under "What should I ensure is included for a good business website package?" above, "Accessing and changing your DNS records should be free, but unfortunately some businesses charge you for this."  If you already have a domain name, you'll need to link us with your domain name administrator. Then, if your domain name administrator charges to make changes to your DNS we'll let you know that this is the case and how much extra it will cost. WTF-Websites' domain name administrator doesn't charge for this function, so if you get your domain name through us there will not be any additional fee.

Domain names (your website address) are usually paid for annually. You'll need to pay the fee for this on the anniversary of purchasing your domain name. If you got your domain name through us, the current annual cost for a .com or .co.nz address is $30.

The hosting is provided at no-cost.

Feel free to give us a call or send us an email. We'd be happy to answer it for you.

Congratulations! Please give us a call or send us an email saying that you want the Get Online package. 

Our process is to first document all that you want and what we will do, so both sides are clear on what is going to happen, when it is going to happen, and what you will receive.  With you being comfortable with each step we will then create your amazing website that doesn't break your bank.